Understanding the Risk of Using Platforms/Apps and Brokers

Dale Gillham, Chief Analyst and Head Trainer of Wealth Within

By Dale Gillham |


With the rise of online trading platforms, apps, and brokers, investing has never been more accessible. These tools provide convenience, real-time data, and the ability to trade from virtually anywhere. However, with ease of access comes inherent risks that many beginner and intermediate investors may overlook. At Wealth Within, we emphasise educating yourself about these risks to ensure your investments are safe and aligned with your long-term goals of financial independence.

This article will explore the common risks associated with using platforms, apps, and brokers and offer practical strategies to mitigate them. By becoming informed, you can make smarter decisions, safeguard your investments, and protect your financial future.

Common Risks in Using Platforms and Apps

Investing through online platforms and apps offers convenience, but it’s important to recognise the potential pitfalls. Whether you’re trading shares, ETFs, or cryptocurrencies, using digital platforms exposes you to certain risks that could undermine your financial success if not managed properly.

Cybersecurity Risks

One of the biggest concerns with using investment platforms or apps is cybersecurity. These platforms store sensitive information such as your personal details, banking information, and investment portfolio. If a platform is not adequately protected, it becomes vulnerable to hacking, phishing, and other malicious activities. In fact, cyberattacks on financial platforms have been on the rise, increasing the risk of your data being compromised.

Unsecured platforms can lead to the theft of funds, unauthorised transactions, or even identity theft. Cybercriminals may also manipulate your trading account, resulting in unauthorised trades that could drain your capital. Protecting your investments from cyber risks is critical to maintaining control over your financial future.

Mitigation Strategy:

  • Ensure that the platform you choose employs strong encryption, two-factor authentication (2FA), and additional security measures to safeguard your investments and personal information.
  • Education is key—Wealth Within teaches that protecting your account starts with understanding the security features of your chosen platform. Familiarise yourself with the security measures they offer and take advantage of all available protections, including biometric logins, security tokens, and email alerts.
  • Regularly monitor your account for suspicious activity, and set up alerts for logins and transactions to quickly identify any unauthorised access.

Platform Downtime and Technical Failures

Another significant risk is platform downtime. If a platform experiences technical issues during market hours, investors may find themselves unable to execute trades at critical moments. This can be particularly damaging during periods of high market volatility, where quick decisions are necessary.

For example, a sudden market drop might present an ideal buying opportunity, but if your platform is down, you could miss out or face financial losses. These technical failures can also delay transactions, leading to discrepancies between intended trade prices and actual execution prices, which may affect your overall profitability.

Mitigation Strategy:

  • Before committing to a platform, research its track record for outages or technical issues, especially during peak trading periods. Reading user reviews and checking their response time to issues can give you a sense of reliability.
  • Have a backup platform ready in case your main platform fails. At Wealth Within, we recommend always having a contingency plan in place to ensure you can access the market when needed.
  • Consider the trading tools and support the platform offers. Some platforms provide real-time data and advanced analytics, but these are only beneficial if the platform itself is consistently reliable.

Hidden Fees and Costs

While many platforms advertise low or zero commission trading, there can still be hidden fees and costs lurking in the fine print. These might include withdrawal fees, currency conversion charges and even inactivity fees.

The most common occurrence of hidden fees is where market makers, zero commission brokers and FX brokers hide fees through the bid and ask spreads. While technically this is not referred to a fee, it does increase the cost of your trade the same way normal brokerage does. Over time, these hidden costs can erode your investment returns, especially for frequent traders or those with smaller portfolios.

Mitigation Strategy:

  • Read the platform's terms and conditions carefully to understand its complete fee structure. Look beyond the advertised features to uncover any additional fees that could impact your investment strategy. Transparency is key, so if fees are not clearly outlined, it may be a red flag.
  • Ensure that your trading volume justifies the fees associated with the platform. For instance, if you trade infrequently, high inactivity fees could eat into your returns.
  • At Wealth Within, we teach that every dollar counts. Small fees can add up quickly over time, so being mindful of your cost structure is essential for maximising your long-term returns.

Unregulated Platforms

The proliferation of online trading platforms and apps has also led to the rise of unregulated operators. Using an unregulated platform exposes investors to significant risks, including fraud, lack of investor protection, and poor recourse in the event of disputes. These platforms might offer tempting features such as higher leverage or access to exclusive assets, but without oversight from financial authorities, they can disappear with your money overnight.

Regulated platforms, on the other hand, are required to follow strict financial rules and standards, ensuring a higher level of security and transparency. In Australia, platforms regulated by ASIC (Australian Securities and Investments Commission) are subject to thorough oversight, providing investors with greater protection.

Mitigation Strategy:

  • Always ensure that any platform you use is fully regulated by the appropriate financial authorities. In Australia, look for platforms regulated by ASIC, as this provides a safeguard against fraudulent activities.
  • Avoid platforms that offer unrealistic returns or require you to invest large sums upfront without a clear understanding of their operations. Wealth Within advocates for thorough due diligence before investing with any platform.

Risks of Working with Brokers

While online platforms pose certain risks, investors should also be aware of the risks associated with working with brokers, both online and traditional. Although brokers can offer personalised advice, they may not always have your best interests in mind.

Conflicts of Interest

A common issue when using brokers is conflicts of interest. Some brokers have financial incentives to recommend specific products or trades that benefit them more than the investor. This can lead to recommendations that don’t align with your best interests or financial goals.

For example, brokers may push high-fee products, funds or frequent trading strategies that generate more commission for them, even if these approaches are not optimal for your portfolio. It's important to understand how your broker is compensated to identify whether their advice truly serves your needs.

Mitigation Strategy:

  • Understand your broker's compensation structure. Ask whether they receive commissions from recommending certain products or strategies and whether these align with your own financial goals.
  • Wealth Within teaches that being informed about how your broker operates is critical to ensuring your interests are prioritised. If something seems unclear or contradictory to your strategy, seek clarification or consider finding a broker who aligns better with your needs.

Lack of Transparency

Another risk is the lack of transparency when it comes to how brokers operate. Some brokers may not fully disclose how trades are executed or where your money is being held. For instance, they may be a market maker or might use market makers who control the prices of securities, which can lead to less favourable trading conditions for you as an investor.

Investors should be wary of brokers who do not provide clear information about their execution policies or fee structures. For example, you may be unaware that your money may be held in a pooled account with other traders rather than in a segregated bank account in your name. This may also be true for the stocks you buy through the broker rather than CHESS-sponsored. Unfortunately, if this type of broker were to go into administration, your stocks and cash may be frozen for a period of time, and you may not get all of your investments returned to you.

Mitigation Strategy:

  • Always choose brokers who are transparent about how they operate. Ask specific questions about how trades are executed, where your money is held, and whether they use market makers.
  • If a broker cannot clearly explain their processes or fees, consider it a red flag. Wealth Within emphasises the importance of understanding the fine details of your financial arrangements to protect your investments.

How to Minimise Risks When Using Platforms and Brokers

While these risks may seem daunting, there are several ways you can mitigate them to protect your investments. By following best practices and conducting thorough research, you can ensure that your investment journey remains both safe and profitable.

Due Diligence on Platforms and Brokers

Before using any investment platform or broker, it's crucial to conduct thorough due diligence. This involves checking whether the platform is regulated, reviewing its reputation, and reading user reviews or testimonials from other investors. Look for any red flags, such as frequent technical outages, hidden fees, or complaints about customer service.

For brokers, research their compensation structures, transparency policies, and execution strategies. Don’t hesitate to ask your broker about their trading methods and whether they use market makers or charge additional fees for certain transactions. The more informed you are, the better prepared you’ll be to navigate these risks successfully.

Mitigation Strategy:

  • Verify that the platform or broker you choose is regulated by financial authorities, such as ASIC in Australia.
  • Read user reviews and testimonials from other investors to identify any patterns of dissatisfaction.
  • Ask detailed questions about execution strategies and any fees that may not be initially disclosed. Transparency is key when choosing who to trust with your money.

Security Best Practices for Investors

In addition to choosing reputable platforms, investors should adopt security best practices to safeguard their accounts. Always enable two-factor authentication (2FA) to add an extra layer of security. Use strong, unique passwords for each platform, and never share your account details with others.

It’s also important to regularly monitor your accounts for any suspicious activity. Setting up alerts for logins and transactions can help you quickly identify and respond to unauthorised access. Lastly, be cautious of phishing attempts—never click on suspicious links or provide your account details to unsolicited contacts.

Mitigation Strategy:

  • Enable 2FA on all investment platforms to add an extra layer of security.
  • Regularly update your passwords and ensure they are complex enough to withstand attacks.
  • Set up transaction alerts and monitor your accounts for unusual activity to minimise the risk of fraud.

Safeguarding Your Investments in the Digital Age

Investing through platforms, apps, and brokers provides convenience and accessibility, but it’s not without risks. From cybersecurity threats to conflicts of interest, understanding these risks is essential for protecting your financial future.

At Wealth Within, we teach that knowledge is the key to protecting your investments. By choosing regulated platforms, being aware of hidden fees, and following security best practices, you can mitigate the risks associated with digital investing. Taking control of these factors is not just about protecting your investments today—it’s about ensuring your long-term financial success and reaching financial independence.

While no investment is without risk, being proactive and informed can help you make smarter decisions and reduce potential losses. Always conduct thorough research, use strong security measures, and remain vigilant to ensure your investments remain safe and secure.

Ready to take control of your financial future? Join thousands of successful traders and investors who have transformed their wealth by enrolling in one of Wealth Within’s comprehensive trading courses. Whether you're a beginner or an experienced trader, our courses provide you with the tools and strategies to confidently manage your portfolio and achieve financial independence. Sign up today and start accelerating your wealth!


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